FAQ

Frequently Asked Questions

Are your products genuine?

Yes — 100%. Every item we sell is original, high quality, and sourced directly from trusted manufacturers and authorised distributors of brands like SG, SS, GM, Kookaburra, Yonex, Adidas, Nike, and ASICS.

Do you ship across India?

Yes, we offer free shipping anywhere in India on all orders.

How long does delivery take?

Orders are typically dispatched within 1–2 business days. Delivery usually takes 3–7 business days depending on your location. You'll receive tracking details as soon as your order ships.

Do you accept Cash on Delivery (COD)?

No, we currently accept prepaid orders only. You can pay securely online via UPI, cards, net banking, and wallets.

Can I return or exchange a product?

We do not offer returns. Exchanges are accepted within 3 days of delivery for size issues or manufacturing defects, provided the product is unused with original tags and packaging. See our Returns & Exchanges policy.

Do you offer cricket bat knocking?

Yes! We provide professional bat knocking services to prepare your new bat for match play. Learn more on our Cricket Bat Knocking page.

How do I choose the right cricket bat?

Our team is happy to guide you based on your age, height, playing style, and budget. Call or WhatsApp us at +91 94603 31919 for personalised advice.

How do I contact you?

Call: +91 94603 31919 • Email: poddar@19sport.in • Visit: Circular Road, Bharatpur, Rajasthan, India